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Frequently Asked Questions

The El Catador Club is Cigar City Brewing’s members-only barrel-aged beer club. Check out some frequently asked questions regarding the Club below.

Do you ship beer?

No, we do not ship beer under any circumstances.

I can no longer pick up my beer, what can I do?

If you can not pick up your beer, you can assign a trustee to get it for you.

Need somebody else to pick up your El Catador Club bottles? Follow these instructions to setup a trustee to pick up bottles on your behalf.

If you would like a trustee to pick up your bottles, you can set this up through the Account Management Portal. Simply visit the “My Account” menu in the drop-down box below your name on the top right-hand side of your screen once you have logged in. Select the “Edit” button next to “Contact Information”. You will be able to add a trustee by entering their email address in the line labeled “I Have A Trustee.”

If you are trying to access this screen from your mobile device, please scroll to the bottom of your screen and select “Use Non-Mobile Version” and follow the aforementioned steps.

Please note that trustees must create their own accounts on our account management portal here: account.elcatadorclub.com/register.aspx. Only basic contact information is required for trustees, but the name on the trustee’s account must match the name on their government-issued picture ID. Once your trustee has registered and checked the “I would like to be a Trustee” box, you must assign that person as your trustee on your El Catador Club member page.  Your trustee must also be over 21 years of age with a valid government-issued picture ID.

How do I assign a trustee?

Need somebody else to pick up your El Catador Club bottles? Follow these instructions to setup a trustee to pick up bottles on your behalf.

If you would like a trustee to pick up your bottles, you can set this up through the Account Management Portal. Simply visit the “My Account” menu in the drop-down box below your name on the top right-hand side of your screen once you have logged in. Select the “Edit” button next to “Contact Information”. You will be able to add a trustee by entering their email address in the line labeled “I Have A Trustee.”

If you are trying to access this screen from your mobile device, please scroll to the bottom of your screen and select “Use Non-Mobile Version” and follow the aforementioned steps.

Please note that trustees must create their own accounts on our account management portal here: account.elcatadorclub.com/register.aspx. Only basic contact information is required for trustees, but the name on the trustee’s account must match the name on their government-issued picture ID. Once your trustee has registered and checked the “I would like to be a Trustee” box, you must assign that person as your trustee on your El Catador Club member page.  Your trustee must also be over 21 years of age with a valid government-issued picture ID.

How much is the El Catador Club membership?

Membership is $250 (plus applicable taxes and fees) per allocation of fourteen (14) 500mL bottles. Members can purchase ONE (1) allocations per account. If more than one set is desired, a separate account must be created to purchase each additional set.

What do I get with my El Catador Membership?

  • • Two (2) 500 mL bottles each of seven (7) barrel-aged beers for a total of fourteen (14) bottles of unique, barrel-aged beer
  • • A welcome gift to each El Catador Club member
  • • 20% discount on purchases at the Cigar City Brewing Taproom on Spruce St. in Tampa, FL and the Oskar Blues Taproom on Pearl St. in Boulder, CO
  • • Invite to a members-only event determined by your pickup location
    • Tickets may be limited and be offered on a first-come, first-served basis
  • • Choice of Pick-up Locations
    • — Members have the ability to pick-up or assign trustees to pick-up at the Cigar City Brewing Tasting Room in Tampa, FL or the Oskar Blues Taproom in Boulder, CO. NOTE: Once a pick-up location is chosen, it cannot be altered throughout the course of the club

Ok, I have signed up and paid. When does the club begin?

Typically the club first offers current members the ability to renew their membership within a modest window. Then any available space is opened up to the general public and previous members for period of time. Once the general public window is closed or memberships are sold out (whichever comes first), we will notify all members with the start date for their discount.

Can I use my El Catador Club discount at other tasting rooms?

The El Catador Club discount is currently only valid at the Cigar City Brewing Tasting Room in Tampa, FL and Oskar Blues Taproom in Boulder, CO. The discount is not available at our Tampa International Airport location.

Will you be offering other locations for El Catador pickups?

At this time, the only two (2) locations available are Cigar City Brewing Tasting Room in Tampa, FL and Oskar Blues Taproom in Boulder, CO. That said, we are always evaluating and trying to find more ways for members to easily pick up their club beers.

I no longer want to be in the club, can I get a refund?

We are sorry to see you go! Since the club is not auto renewing at this time, per the terms of the agreement there are no refunds (full or partial) of club membership fees or any additional items purchased while in the club. If you don’t mind, we would appreciate hearing from you on why you are choosing to not renew. You can reach us at club@cigarcitybrewing.com.

I have a great idea for the club. How do I tell you about it?

We love hearing from club members on ways we can improve your experience. You can reach out to us using the form at the bottom of this page or by sending an email to club@cigarcitybrewing.com.

I want to be a member. How do I join?

Membership in the 12th Edition of the El Catador Club is now open!

Do you have a list of past El Catador Club Beers?

Visit our Archive page for a list of previous edition bottles that were released as part of the El Catador Club.

Hey, I heard that you can ship beer. Is that true?

No, we do not ship beer under any circumstances.

Still have questions?

Have a question that wasn’t answered in the questions above? Fill out the form to get in touch with us!

Cigar City Brewing

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